Deborah Fassi Deborah Fassi

𝗥𝗲𝘀𝘂𝗿𝗿𝗲𝗰𝘁𝗶𝗻𝗴 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗥𝗲𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴: 𝗛𝗼𝘄 𝗚𝗲𝗻𝗔𝗜 𝗗𝗲𝗺𝗮𝗻𝗱𝘀 𝗮 𝗥𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗮𝗿𝘆 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵

Generative AI isn’t just another tool—it’s a paradigm shift. But here’s the catch: our current process frameworks aren’t built for this. Is it time to resurrect good old Business Process Reengineering ?

Lire la suite
Deborah Fassi Deborah Fassi

The Lingering Scars of GE’s Management Legacy

Yesterday, I stumbled across an old book on my shelf: Execution by Larry Bossidy and Ram Charan. It had been handed out to the management team after the company was taken over by a group of ex-GE high-flyers, staunch devotees of Jack Welch’s legacy.

Lire la suite
Deborah Fassi Deborah Fassi

Shifting from Service to Product in Information Services

In the information service industry, the trend is shifting from bespoke services to standardized SaaS products. But transforming service platforms into self-serve products isn't easy. Often, clients stick with direct insights from account managers rather than logging in.

Lire la suite